UNIT-1 COMMUNICATION SKILLS Q1: What is communication? Communication is the process of sharing information, ideas, between two or more nodes. It is a two-way process, involving a sender and a receiver. Q2: What are the elements of communication? The key elements of communication: Sender: The person who initiates the communication process. Receiver: The person who receives the communication message. Message: The information that is being shared. Channel: The medium through which the message is sent. Feedback: The response from the receiver to the message. Q3: What is the importance/benefits of effective communication. 1. Improved understanding. Stronger relationships and builds trust between people. Improve efficiency and productivity. Help to make better decisions. Help to generate new ideas and solutions. Q4...